Schedule your Irrigation winterization with our online form!

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Controllers - Most "Pro" model irrigation controllers, such as Rain Bird Modular, ESP-ME, & ESP-ME3, as well as Hunter Pro-C & ICC are supported.  Some consumer-grade controllers, often found at "Big-Box" retailers may not be supported, and the customer will be required to run the irrigation system from zone to zone during the winterization process.  If you are unsure about which controller you have, please contact us!

Smart Controllers - It may be necessary for the customer to run the system and go zone to zone as needed during the winterization process.  For Rachio Controllers - share your controller access with steven@fivestartn.net and we'll have access to it.  Please make sure your controller is named with your name and/or address.

Payment - Payment by check is to be made upon completion of the service.  Credit/Debit cards are accepted and will incur a $3 fee.  A receipt will be emailed if payment is made by credit/debit card. Receipts can be emailed, upon request, for check payments.

Backflow Preventers - 

• Detachable Backflow Preventers (via unions) will be removed and placed at front door or near garage door for customer to take inside for the winter and protect from freezing.  The 2 pipes on either side of the backflow preventer and the 2 pipes in the ground where the backflow preventer attaches will have plastic bags zip-tied over them, to prevent debris from entering.

• Non-detachable Backflow Preventers will be drained and properly prepared for winter.

System Condition - A properly functioning irrigation system will be required to complete the winterization service.  We can perform any needed repairs prior to winterization.  Also, it is important that the complete system has run within the last 10 days.  If it has not, please run each zone for at least 3 minutes.   This is necessary to prime the zone valves so they function properly when the water is off and the compressed air is in the mainline. 

Limited Warranty - any liability for potential freeze damage to the system after the winterization service is limited to the dollar amount of the winterization service.  In addition, Five Star Landscaping is not liable for:

1. any system that is not in proper working order prior to the service
2. zones that fail to activate when prompted by the controller
3. any pre-existing issues with your system, or any issues that arise because of these pre-existing issues (i.e. leaky main shut off valve won't close all the way and the water runs into the backflow preventer during the winter and causes freeze damage)
4. pre-existing freeze damage
5. installer defects
6. normal wear and tear 
7. sprinkler heads, risers, or nozzles that separate from the in-ground sprinkler body (or riser) as the zone is first activated with air - Air travels thru the pipes at a much faster speed than does water and, as such, in rare situations, this increased speed of sprinkler pop-up may cause a sprinkler component to become dislodged upon initial activation with the compressed air.
8. accidental damage (i.e. shovel strike on a pipe while digging by another party)
9. any section of the irrigation system that can not be drained and winterized (usually between the main shut off valve and the backflow preventer is unable to be winterized, unless the installer properly installed a drain or blow out port for this section of pipe AND is reasonably able to be accessed and used)
10. the main shut off valve and all plumbing preceding it (if the valve is properly installed in the ground or crawl space, this should not be an issue, as it will be insulated enough to not incur freeze damage)

By requesting service, you agree to these terms and conditions.